At Maison Delisle, the protection of your personal data is essential, and we would like to inform you through this personal data protection policy about how we collect and process this data.

This personal data protection is reinforced by the entry into force of the General Data Protection Regulation (GDPR) on May 25, 2018.

Unless express consent is required by the laws of your country regarding personal data protection, you consent to our collection and use of your personal data as described in this Policy and to the transfer of your personal data to countries other than your own (including countries outside the European Union).

Personal data refers to any personal information (including: username, password, surname, first name, date of birth, email and postal addresses) that internet users may provide to Maison Delisle, particularly when registering for the professional catalog, as well as during our contacts with them when they make purchases or participate in events.

This data, whatever its nature, may enable Maison Delisle, directly or indirectly, to identify Internet users and get to know them better, to manage online accounts and send them its newsletter, and/or to respond to their messages. This data also enables Maison Delisle to provide a personalized customer service and to send Internet users communications by mail, telephone, and/or email in connection with invitations to events, studies, or information about Delisle products, subject to the Internet users' choices in this regard. When Internet users provide personal data, they undertake to provide Maison Delisle with information that is complete, accurate, up-to-date, and does not prejudice the interests or rights of third parties.

We only collect personal information when you register for the professional catalog. In addition to validating your registration, this information is intended for the customer relations and marketing teams at Maison Delisle.

We mainly use your personal data for customer/prospect management purposes, in particular to respond to your requests or to send you regular newsletters and information about our products, collections, and operations that may be of interest to you. The processing of your data is necessary for the execution of your orders, through which we are bound.

We also use your data to improve your digital experience on our media: to understand your interest in our media and their content, to manage your online account, to validate your participation in our operations (events, invitations), to ensure that our media are presented in the most appropriate way, and to protect you against possible fraudulent actions.

You can always contact us by post, email, or telephone to consult the personal data we hold about you. If you identify an error in this data or if you consider it to be incomplete, you can also ask us to correct and complete it.

You may also object to your data being used for commercial prospecting purposes. Finally, you may ask us to delete any personal data concerning you that we hold.

However, please note that we may keep a record of your data for archiving purposes (in particular where required by law).

Subject to the provisions of this privacy policy or unless we have obtained your prior consent, we may share your personal data with company employees or our service providers, such as our web agencies that manage certain online operations on our behalf and/or business partners for the purposes mentioned above, and only to the extent necessary to perform the tasks entrusted to them. 


Your data may also be shared with the following third parties due to legal obligations, or with subcontractors, partners, or authorized employees.

Please note that we strictly require our service providers to use your personal data only to manage the services we ask them to provide. We also require these providers to always act in accordance with applicable data protection laws and to pay particular attention to the confidentiality of this data.

Your personal data is stored either in our databases or in those of our service providers.

Personal data collected as part of registration for the professional catalog or our newsletter is retained until you request to unsubscribe.

Our goal is to always store your personal data in the safest and most secure manner possible, and only for as long as necessary to fulfill the purpose for which it was collected. To this end, we take appropriate physical, technical, and organizational measures to prevent, to the extent possible, any alteration or loss of your data or any unauthorized access to it.

Please note that this personal data protection policy may be amended by us. In this case, these amendments will be available on this page.

France

All information collected by Maison DELISLE is protected under the GDPR and the amended French Data Protection Act. In accordance with the applicable provisions, you have the right to access, oppose, rectify, and delete data concerning you. 
You may also lodge a complaint with the CNIL (Article 13 of the GDPR). You may exercise this right at any time by sending an email to the following address: [email protected].